Effective Date: May 1st, 2025

Thank you for choosing Unbox Ceylon. These Terms and Conditions (“Terms”) govern your use of our website (www.unboxceylon.com) and your purchase of our products and subscription services. By accessing or using our Website, you agree to be bound by these Terms.

• Information We Collect

  We collect the following types of personal data:

  Personal Identifiers: Name, email address, shipping address, billing address, phone number.

  Payment Information: Card details are processed securely via Dialog Axiata's gateway. We do not store full card data.

  Account Information: Login credentials such as email and password (if you create an account).

  Order & Subscription History: Purchase records and subscription plans.

  Technical Information: IP address, browser type, device type, OS, and referring URLs.

  Cookies & Usage Data: Automatically collected to enhance website functionality and user experience.

• How We Use Your Information

  We use your information to:

  Process and fulfill orders and subscriptions.

  Manage your account and provide customer support.

  Send order updates, account notifications, and marketing offers (if consented).

  Improve website functionality and user experience.

  Comply with legal obligations and enforce our Terms and Conditions.

• Payment Processing & Card Security

  Payments are securely handled via Dialog Axiata PLC, a regulated provider.

  For subscriptions, tokenization is used to secure card data.

  We do not store, process, or retain your full card details.

  Industry-standard security protocols are followed for safe transactions.

• Sharing Your Information

  We do not sell, rent, or trade your personal data.

  Information may be shared with trusted third-party service providers (e.g., payment processors, delivery services).

  We may disclose data when legally required or in response to valid legal requests.

• Cookies & Tracking Technologies

  Our website uses cookies to improve user experience, analyze traffic, and deliver personalized content and ads.

  You may control cookie preferences via your browser settings.

• Your Rights

  You have the right to:

  Access the personal data we hold about you.

  Correct any inaccurate or incomplete information.

  Request deletion of your data (subject to legal requirements).

  Withdraw consent from marketing communications at any time.

  To exercise your rights, contact us at: unboxceylon@icloud.com

• Data Retention

  Personal data is retained only for as long as necessary for business or legal purposes.

  Account and transaction records may be preserved to meet legal/accounting obligations even after deletion requests.

• Security Measures

  We implement appropriate technical and organizational security measures.

  While we strive to protect your data, no internet transmission is entirely secure.

• Third-Party Links

  Our website may contain links to third-party websites.

  We are not responsible for the privacy practices or content of those external sites.

• International Data Transfers

  If you access the website from outside Sri Lanka, your data may be processed in Sri Lanka or countries where our service providers operate.

• Changes to This Privacy Policy

  We may update this Privacy Policy at any time.

  Updates will be posted with a revised Effective Date.

  Continued use of the website implies acceptance of changes.

• Contact Information

  If you have any questions or concerns, please reach out to us:

  Email: info@unboxceylon.com

  Phone: +94 11 2472383

  Social Media: @unboxceylon